Right of withdrawal

RIGHT OF WITHDRAWAL – WITHDRAWAL IS YOUR RIGHT!

Since KUBERTH S.R.L. is 100% transparent in this sector, we explain how to proceed.

By law, you have ten days (from receipt of the product) to withdraw from the purchase. If you decide to exercise the right of withdrawal, you must send us the ORDER WITHDRAWAL request by mail to: info@kuberth.com

The data to be provided are:

  • the code or model of the product for which you decide to make use of the right of withdrawal;
  • the progressive number of the order;
  • your personal data (name, surname, address, telephone, payment method used with the related data)

Operations to be done for a correct return of the goods:

  • carefully pack the materials together with all accessories and instruction manuals.
  • insert the data for the refund inside the package, by bank transfer, PostePay or PayPal (excluding Cash on Delivery)
  • put the following address on the packaging in a clearly visible position:

KUBERTH S.R.L.
VIA SILVIO SCARONI 14

BRESCIA 25131

Tel. 030-7281968

Note: home collection

If you wish, we will send our courier for collection, in this case the cost of the courier will be subtracted from the refund, which depends on the weight of the goods and the storage address.

To collect the package, the courier needs a waybill that will be sent to you via e-mail to the address provided. It is important to give this letter to the courier otherwise you will be charged the normal shipping costs.

Once the integrity of the product has been verified, KUBERTH S.R.L. will refund with the same payment method used for the purchase.

A necessary condition for exercising the right of withdrawal is the total integrity of the product and packaging.